
Email Templates
Planning Portal Submission
Email Context:
Date: DD.MM.YYYY
Time: 18:00
From: admin@architecturenorth.co.uk
Good evening [Client Name],
I hope you’re well.
In accordance with the instructions provided on your client sign-off page, I am pleased to confirm that Architecture North Ltd has submitted your client-approved drawings to the Local Authority.
Date Architecture North Ltd submitted your Drawings to the Local Authority: DD.MM.YYYY
Your personal project planning portal reference number for the project as mentioned above is:
Planning Portal Reference Number: PP-00000000
The next steps for your application, will be that It transfers over to your Local Authority, where they will review your application, and we should received a validation letter within 14 working days.
If additional information is needed, the local authority validation team will contact us, as this will delay your application.
Once the Local Authority has validated the application they will send us the following information:
Confirm the date the application has been validated on.
The date the Local Authority will determine the application on; which is the statutory period prescribed by the Government.
Your Local Authority Planning Application Number.
Your Case Officers Name.
Data Management Policies.
We will promptly provide you with your Validation Approval, along with the Client Approved Planning Validated drawings for your project via WeTransfer, once we have received them from your Local Authority.
Please be aware that issuance of your Local Authority Validated planning drawings will only occur once your application has received validation from the Local Authority.
In the event that you have requested a set of drawings to be delivered to your correspondence address, these will be dispatched to the Print Works once your application has received validation from the Local Authority.
Should you have requested any third-party services within your RIBA Work Stage 3 Client Sign-Off, these services will be initiated only upon receipt of planning validation from the Local Authority.
Subsequently, upon receipt of your Validation Letter, Architecture North Ltd will generate a Local Planning Authority Invoice. This invoice will be accompanied by a "Due on Receipt" invoice from our accounts department at: accounts@architecturenorth.co.uk
Timely payment for this scope of work is crucial to facilitate the progress of your application within the planning system. Failure to make payment for your Local Authority Invoice may result in Architecture North Ltd reserving the right to withdraw your application from the planning system.
Once you have completed the payment for your Local Authority Planning Application, our administration team will contact you on the following working day to discuss your availability for a Planning Case Officer Site Visit. If your Planning Case Officer intends to undertake a Project Site Visit, our team will conduct a comprehensive project walkthrough in collaboration with your Planning Case Officer.
We want to assure you that we will vigilantly monitor and oversee your application on your behalf throughout the validation and planning notice period. Additionally, we will maintain regular communication with your assigned case officer to address any concerns that may arise during this process.
Lastly, we greatly value the support of our clients through reviews, as they play a pivotal role in assisting potential clients in making informed decisions.
We kindly encourage you to consider leaving a review on one of the following platforms
Facebook - https://bitly.ws/PVba
Google - https://bitly.ws/PVai
Trustpilot - https://bitly.ws/PVbs
Yell - https://bitly.ws/PVbh
All reviews are public, so anyone can see what you write.
I trust that this meets with your approval, but should you have any questions please don’t hesitate to contact us.
All calls are monitored and recorded in case we need to check that we have carried out your instructions correctly and to help improve our quality of service.
Our studio opening hours:
Monday 10am to 4pm | Tuesday 10am to 4pm | Wednesday 10am to 3pm | Thursday 10am to 4pm | Friday 10am to 3pm
Excluding bank/public holidays.
Our company policy does not allow us to undertake, or release any information until payment in full has been received.
You can follow us on our social media accounts, by searching @theANStudios which are also listed within my email signature, our social media accounts showcase a number of projects we have, followed by the professional level of service we deliver to our clients.
Many thanks,
Architecture North Ltd.